Kimberly Hargrove

As Senior Director of Revenue Cycle, I lead enterprise revenue cycle strategy and operations for a multi-site dental support organization, driving financial performance, operational excellence, and scalable growth across more than 82 dental practices. With more than 14 years of experience in the dental industry, I have built my career by transforming complex revenue cycle operations into high-performing, results-driven organizations.

I partner with executive leadership to develop and execute strategies that strengthen revenue integrity, improve cash flow, optimize operational performance, and support long-term organizational objectives. My leadership extends across payment operations, insurance collections, cash reconciliation, refunds, process improvement, technology implementation, and cross-functional collaboration.

Throughout my career, I have led organization-wide initiatives that have modernized revenue cycle operations, including AI-driven automation, payment workflow optimization, lockbox implementation, standardized operating procedures, and enhanced reporting and accountability. These efforts have improved efficiency, increased operational visibility, and supported consistent financial performance while maintaining a strong focus on compliance and the patient experience.

I am passionate about building high-performing teams, developing future leaders, and creating a culture of accountability, innovation, and continuous improvement. I believe exceptional revenue cycle leadership is built on strategic thinking, operational discipline, and the ability to lead change that delivers measurable business results.

I welcome opportunities to connect with healthcare leaders who are passionate about operational excellence, organizational growth, and advancing revenue cycle strategy within complex, multi-site healthcare organizations.